Accessibility Statement for Listen 2 Life Hearing Centers
Listen-2-Life.com is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our measures to support accessibility
Listen-2-Life.com takes the following measures to ensure accessibility of our website:
- We include accessibility as part of our internal mission statement
- We integrate accessibility into our website, including image descriptors
- We are currently working to include captions or appended text on any videos we publish in the future
- We have appointed an accessibility liaison
- We provide updates on accessibility laws and regulations
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Listen-2-Life.com is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content may not fully conform to the accessibility standard.
Additional accessibility considerations
Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Re-authentication after a session expires does not cause loss of data.
We welcome your feedback on the accessibility of Listen-2-Life.com. Please let us know if you encounter accessibility barriers on Listen-2-Life.com:
Phone: (267) 477-1446
Chalfont Hearing Center
1600 Horizon Drive
Chalfont, PA 18914
We try to respond to feedback within 5 business days.
Accessibility of Listen-2-Life.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of Listen-2-Life.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Listen-2-Life.com:
Comments from users: some uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please contact us if you encounter an issue.
Archived documents: might not work with current assistive technologies because they may use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact us for support.
Listen 2 Life Hearing Centers assessed the accessibility of Listen-2-Life.com with the following approaches:
An evaluation report for Listen-2-Life.com is available at: https://wave.webaim.org/report#/https://Listen-2-Life.com
Formal approval of this accessibility statement
This Accessibility Statement is approved by:
Listen 2 Life Hearing Centers
Director of Communication
We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days.